Frequently Asked Questions
Because all of our plans are delivered to you in a reproducible format, returns and refunds are not accepted. If you are not satisfied with the quality of the construction documents please feel free to contact us to discuss how we can resolve your specific concern.
Once the plan is shipped to you, we can not trade your plans. However, if you have just placed the order and would like to change plans before it ships, please contact us to make arrangements to change the plan model. Please have your order number ready when you contact us.
No. All of our plans are designed to have manufactured roof trusses and engineered floor systems with an exception to the crawl space foundations which are conventionally framed.
A majority of our customers are production or repeat plan builders. Therefore they will have a “plan hand” change on just about every lot. Most of our builders do not prefer a specific hand that the plan is drawn in originally because they know it will be built repeatedly in a left hand and right hand scenario. However, if you have a specific lot requirement and would like to have your plan reversed, please contact us prior to placing your order for pricing.
The search engine on our site only shows the parameters for the plans that we have available. If you do not see it, we either do not have a plan that meets those parameters or we have not uploaded it yet. Please go to “Contact Us” and tell us what you are looking for. We may have your desired plan in the design process or we may be able to give you what you need by modifying an existing design.